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There are many types of operations centers, and most corporate security practitioners are familiar with these three types: Security Operations Center (SOC), Network Operations Center (NOC) and Building Operations Center (BOC). Traditionally the negative effects of deploying multiple operations centers have been largely unavoidable—specifically, the duplication of physical and electronic supporting infrastructure, and the isolation of information between siloed operations centers.
Today network-based capabilities enable information and communication to be defined anywhere, and rules-based systems can automate initial routing and handling for time-critical evaluation and policy-based automated response. The factors that have necessitated infrastructure duplication and functional isolation for operations centers in the past, no longer exist. It is now possible to deploy a Unified Operations Center (UOC), where multiple operations functions are combined.
The World Headquarters integrated design approach features Panduit’s Intelligent Connected Building Architecture, based on a Unified Physical InfrastructureSM (UPI) approach, executed through a collaborative effort involving Global Real Estate, IT, and other groups to optimize the building efficiency, security, and sustainability. Within Panduit’s new World Headquarters (WHQ) building, the SOC and NOC functions have been combined into a single Unified Operations Center (UOC). The Panduit UOC integrates management of the WHQ’s network and physical security systems, enabling Panduit to manage the security of its global facilities from a central location. This allows data to be shared across the spectrum of applications for improved operational awareness and response. The objectives are efficiency and operational cost savings, as well as higher levels of system and organizational performance.
The unique Unified Operation Center (UOC) co-locates the world headquarters safety, security, network, and communications operations to enable close coordination and information sharing in a central location. Moving to converged and IP based systems speeds time-critical evaluation and response for improved workplace safety and network service level agreements. This consolidated environment also reduces duplication, which results in a positive ROI in both hard equipment and soft operational costs.
Security solutions including access control points, video surveillance, and network surveillance, monitor and immediately respond to alerts, while simultaneously communicating to security/operations personnel to respond depending on the event. This enhances workplace safety and security, while also lowering operational costs. Working with Cisco and Axis Communications for an optimized security solution, Panduit now has the ability to strengthen security policies on a global basis through the deployment of the Cisco Video Surveillance Manager, Cisco Physical Access Control system, Cisco IP Interoperability and Collaboration System (IPICS), Cisco PoE cameras, and Axis pan/tilt/zoom (PTZ) cameras.
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