Country

Mon. – Fri. Hours

Phone

Fax

Holidays Observed

Austria

8:00 - 17:30 GMT+1

0043-1795 67393

0043-1795 67392

1/1, 1/6, 4/17, 5/1, 5/25, 6/5, 6/15, 8/15, 10/26, 11/1, 12/8, 12/25, 12/26

Belgium

8:30 - 17:30

0032 27143142

0032 27143143

1/1, 4/17, 5/1, 5/25, 6/4, 6/5, 7/21, 8/15,11/1, 11/11, 12/25

Canada

8:00- 17:30 EST

1-800-777-3300

1-800-777-3300

1/2, 7/1, 9/4, 10/9, 12/25

China

8:30 - 17:15

011-8621-51321900

011-8621-51321919

1/1, 2/18, 2/19, 2/20, 3/8, 5/1, 5/2, 5/3, 10/1, 10/2, 10/3

Denmark

9:00 - 17:30 GMT+1

0045 38322923

0045 38322922

1/1, 4/9, 4/13, 4/14, 4/16, 4/17, 5/1, 5/12, 5/25, 6/4, 6/5, 12/24, 12/25, 12/26

Finland

10:00 - 18:30 GMT+2

0044 2086017255

0044 2086017224

1/1, 1/6, 4/14, 4/16, 4/17, 5/1, 5/25, 6/4, 6/24, 11/4, 12/6, 12/25, 12/26

France

8:30 - 18:00

0033 141918572

0033 141918573

1/1, 4/17, 5/1, 5/8, 5/25, 6/5, 7/14, 8/15, 11/1, 11/11, 12/25

Germany

8:00 - 18:00 GMT+1

0049-69 9509 6129

011-49-69 9509 6130

1/1, 1/6, 4/14, 4/17, 5/1, 5/25, 6/5, 6/15, 8/8, 8/15, 10/3, 10/31, 11/1, 11/22, 12/25, 12/26

India

91-80-41157743

1/1, 1/15, 1/26, 3/19, 4/6, 5/1, 8/15, 9/17, 10/2, 11/01, 11/08, 11/09, 12/25

Italy

9:00 - 18:00 GMT+1

0039 02 69633270

0039 02 69633271

1/1, 1/6, 4/17, 4/25, 5/1, 6/2, 8/15, 11/1, 12/8, 12/25, 12/26

Japan

9:00 - 17:45

011-81-3-376-77011

011-81-3-376-77033

1/2, 1/3, 1/4, 1/8, 2/12, 3/21, 4/30, 5/3, 5/4, 7/16, 9/17, 9/24, 10/8, 11/23, 12/24, 12/31

South America

7:00 - 18:30 CST

1-800-777-3300

1-708-532-1811

1/1, 4/6, 5/28, 7/4, 9/3, 11/22, 11/23, 12/24, 12/25, 12/31

Luxem-bourg

8:30 - 17:30

0032 27143142

0032 27143143

1/1, 2/27, 4/17, 5/1, 5/25, 6/5, 6/23, 8/15, 11/1, 11/2, 12/25, 12/26

Mexico

8:30 - 18:30

011-52-3-3666 2501

011-52-333-666-2510

1/1, 2/5, 3/19, 4/5, 4/6, 5/1, 9/16, 11/19, 12/25

Nether-lands

8:30 - 17:30

0031 204874581

0031 204874582

1/1, 4/14, 4/17, 4/30, 5/25, 6/5, 12/25, 12/26

Norway

9:00 - 17:30 GMT+1

80013602

80013603

1/1, 4/9, 4/13, 4/14, 4/16, 4/17, 5/1, 5/17, 5/25, 6/4, 6/5, 12/25, 12/26

Portugal

9:00 - 17:30

0034 913778107

0034 913778108

1/1, 2/28, 4/14, 4/25, 5/1, 6/10, 6/15, 8/15, 10/5, 11/1, 12/1, 12/8, 12/25

Singapore

8:30 - 20:30

011-65-6379-6700

011-65-6379-6750

1/2, 1/9, 1/10, 1/30, 1/31, 4/14, 5/1, 5/12, 8/9, 10/21, 10/23, 10/24, 12/25

Spain

9:00 - 17:30

0034 913778107

0034 913778108

1/1, 1/6, 4/14, 5/1, 5/29, 6/4, 8/15, 10/12, 11/1, 12/6, 12/8, 12/25

Sweden

9:00 - 17:30 GMT+1

0046 858536737

0046 858536738

1/1, 1/6, 4/14, 4/16, 4/17, 5/1, 5/25, 6/4, 6/6, 6/24, 11/4, 12/25, 12/26

UK

8:00 - 17:00 GMT

0044-208-601-7219

0044-208-601-7220

1/2, 4/6, 4/9, 5/7, 5/28, 8/27, 12/25, 12/26

USA

7:00 - 18:30 CST

1-800-777-3300

1-708-532-1811

1/1, 4/6, 5/28, 7/4, 9/3, 11/22, 11/23, 12/24, 12/25, 12/31

Czech Republic

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 4/8-9, 5/1, 5/8, 7/5-6, 9/28, 10/28, 11/17,
12/24-26

Estonia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 2/24, 4/6, 4/8, 5/1, 5/27, 6/23, 6/24, 8/20, 12/24-26

Greece

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

1/1, 1/30, 2/19, 3/25, 4/6-9, 5/1, 5/28, 8/15, 10/28, 12/25-26

Hungary

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 3/15, 4/16-17, 5/1, 6/4-5, 8/20, 10/23, 11/1, 12/25-26

Israel

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

4/3, 4/9, 4/24, 5/23, 9/13-14, 9/22, 9/27, 10/4

Latvia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 4/6, 4/8-9, 5/1, 5/4, 6/23-24, 11/18, 12/25-26, 12/31

Lithuania

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 2/16, 3/11, 4/8-9, 5/1, 5/6, 6/24, 7/6, 8/15, 11/1, 12/25-26

Macedonia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/2, 1/7, 4/8-9, 5/1, 8/2, 9/8, 9/23, 10/11, 10/13, 12/20

Middle East

11.00 - 21.00 GMT+4

0044 208 601 7332

0044 208 601 7269

1/1, 1/1-3, 1/20, 3/31, 8/6, 8/10, 10/13, 10/13-14, 12/2, 12/23-25

Switz-erland

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/2, 2/21, 4/6, 4/9, 5/1, 5/17, 5/28, 8/1, 1/11, 12/25, 12/26

Poland

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 4/16-17, 5/1, 5/3, 6/15, 8/15, 11/1, 11/11, 12/25-26

Russia

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

1/1-8, 2/23, 3/8, 5/1, 5/3, 5/9, 6/12, 11/5

Romania

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/2, 4/8-9, 5/1, 12/1, 12/25-26

Slovakia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/6, 4/14-17, 5/1, 5/8, 7/5, 8/29, 9/1, 9/15, 11/1, 11/17, 12/24-26

Slovenia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/2, 2/8, 4/8-9, 4/27, 5/1-2, 6/25, 8/15, 9/15, 10/31, 11/1, 11/23,
12/25-26

South Africa

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

1/1, 21/3, 6/4, 8/4, 9/4, 1/5, 16/6, 8/9, 24/9, 16/12, 25/12, 26/12

Turkey

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

1/1-3, 4/23, 5/19, 8/30, 10/11-14, 10/28-29, 12/19-23

Ukraine

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/7, 3/8, 3/25, 4/23, 5/1-2, 5/9, 6/11, 6/28, 8/24

Bosnia & Herzegovina

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/6-7, 1/9, 1/14-15, 1/20, 1/27, 3/1, 4/6-9, 5/1, 5/9, 8/15, 10/13,
11/1, 11/25, 12/20, 12/25

Serbia & Montenegro

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/2, 1/7, 2/15 (regional only), 4/6, 4/8, 4/27, 5/1, 5/2, 7/13 (regional only)

Cyprus

9.30 - 19.00 GMT+2

0044 208 601 7332

0044 208 601 7269

1/1, 1/6, 2/19, 3/25, 4/1, 4/6, 4/8-10, 5/1, 5/27-28, 8/15, 10/1, 10/28,
12/25-26

Croatia

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/6, 4/9, 5/1, 5/30, 6/7, 6/22, 6/25, 8/5, 8/15, 10/8, 11/1, 12/25-26

Bulgaria

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 3/3, 4/9, 4/30, 5/1, 5/6, 5/24-25, 9/6-7, 9/22, 11/1, 12/24-25-26, 12/31

Belarus

8.30 - 18.00 GMT+1

0044 208 601 7332

0044 208 601 7269

1/1, 1/7, 3/8, 3/15, 4/16-17, 4/23-24, 5/1, 5/6, 5/9, 7/3, 11/7, 12/25