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IntraVUE™ Industrial Network Visualization and Analytics

Download Links and Instructions

 

IntraVUE for Windows

Download Windows Installer for IntraVUE 3.2.0

Prior to a new install or upgrading an existing install of IntraVUE, be sure you have an active support contract or subscription. This is required for product key registration. Contact your local distributor for renewal

 

First Time Installation

  1. After downloading the IntraVUE installer, right click on it and select ‘Run as administrator’
  2. Proceed through the installer, accepting the license agreement and choosing an installation location
  3. When asked if you are using software registration, click yes. (Note: legacy customers still using an existing USB dongle should click no)   

 

Upgrade from previous version

  1. Create a backup within IntraVUE under the Database tab. 
  2. After downloading the IntraVUE installer, right click on it and select ‘Run as administrator’
  3. Proceed through the installer, accepting the license agreement and choosing an installation location
  4. When notified that an existing IntraVUE installation has been detected, select Yes to create a backup.  This backup will be automatically restored after installation is complete.
  5. When asked if you are using software registration, click yes. (Note: legacy customers still using an existing USB dongle should click no) 

 

IntraVUE™ Supervisor

Download Windows Installer for Supervisor 3.0.0

IntraVUE™ Supervisor 3.0.0 cannot be installed on a computer or server that is also running IntraVUE. 

Installation Instructions

  1. After downloading the IntraVUE™ Supervisor installer, right click on it and select ‘Run as administrator’
  2. Proceed through the installer, accepting the license agreement and choosing an installation location
  3. When asked if you are using software registration, click yes. (Note: legacy customers still using an existing USB dongle should click no)

 

IntraVUE™ Appliance Tools

Download Appliance Tools 3.2.0

Download for 3.1.2 Appliance/Agent Update

The appliance tools for 3.2.0 contain all the necessary programs to connect to and configure the IntraVUE™ Edge and IntraVUE™ Agent appliances.  Use the AgentConfig.exe tool to discover IntraVUE appliances on your local network, configure the network ports, and then browse to IntraVUE.  If an update is necessary, use the link above to download the update file.  Then, use the ApplianceUploader.exe tool to update an appliance on your local network. 

Windows Subscription Registration Process

  1. Open IntraVUE from your desktop or open an internet browser and enter http://127.0.0.1:8765 in the address bar and press enter.
  2. Click > Configure > Login as user "admin" > password "intravue".
  3. The Registration page will immediately appear.
  4. Copy the KEYCODE number. You'll need this number in the next step.
  5. Obtain an IntraVUE registration code from the IntraVUE™ User Web-Based Registration by clicking "here" next to "To get a registration code" or entering this address into a second tab https://intravuereg.panduit.com/intravue-registration/index.php
  6. Within the web registration form, enter your Email Address, Organization, KEY CODE, and PRODUCT KEY (As Provided by Panduit with your purchase). Click "Submit Query".
  7. Copy the returned “Registration Code” into the Registration Code field in the IntraVUE "REGISTRATION" page. This activates IntraVUE to enable monitoring of Automation Networks.
  8. Copy the "Product Key" into the "PRODUCT KEY" field in IntraVUE "REGISTRATION" page. This activates the IntraVUE product itself.
  9. Copy the “Service Contract Code” into the “SERVICE CODE” field in the IntraVUE REGISTRATION page.
  10. Click 'Submit Registration'. At the top of the REGISTRATION page should show something “Your registration has been completed successfully”. If it does not, call Tech Support at +1 866.405.6654. 


Note: Your Product Key might be rejected by the web registration system for several reasons. See this knowledge base article for more details: KB4473Note: Make sure there are no trailing blank spaces as this will prevent the IntraVUE User Web-Based Registration from completing your request successfully.

Reference the Installation & Registration page for more installation details

 

Troubleshooting Tips:

  • If you are being redirected to the old URL http://127.0.0.1:8765/iv2/ivue.jsp in Internet Explorer, you either have an IE version earlier than v11 or you need to clear your browser’s cache
  • In the Windows services (Start > Run > services.msc) make sure the services are running: 'Apache Tomcat etomcat', 'Auto-Ip Server', 'Autoip Ping Daemon', 'Mysql'.
  • If you get a white/blank screen when you browse to IntraVUE in Internet Explorer, remove 127.0.0.1 (or IntraVUE host's ip address) from the websites listed under Tools > Compatibility View Settings > "Websites you've added to Compatibility View".
  • If you have recently upgraded the software, and your admin password is not working, you need to clear your browser’s cache


Reference the New Installation page for more installation details.
Reference the Release Notes page for a history of software releases.

To access help files, visit panduit.com/intravuehelp.
To contact Technical Support, email techsupport@panduit.com or calling 866-405-6654.